Pilot giveawayComplete a simulated order and share feedback for a chance to receive a crossbody mini bag.

Frequently Asked Questions

Find answers to commonly asked questions about our products, ordering process, shipping, returns, and more. If you can't find the answer you're looking for, please don't hesitate to contact us.

Pilot note: makiw™ is currently running as a project pilot. The checkout flow and prices you may see are used to simulate a real shopping experience for usability testing. Unless the site explicitly indicates payments are enabled, no payment will be processed.

Is this a pilot? Will I be charged?

How does the ordering process work?

Can I customize my product?

How long does shipping take?

What is your return policy?

What payment methods do you accept?

Can I change or cancel my order?